Terms of Service

1. Who we are

Strong IPTV Fox ("we", "us", "our") sells IPTV subscriptions through strongiptvfox.com and our official WhatsApp and Telegram accounts (+44 7938 486673, Telegram @strongiptvfox). We don't sell through any other website or number. Strong IPTV Fox is an independent service and isn't linked to any other IPTV brand using "Fox" in its name.

2. Who can use the service

You must be at least 18 years old to order a subscription or a trial. You're responsible for checking that using an IPTV service is allowed where you live, and for how the service is used on your devices.

3. The service

A subscription gives you access to live TV channels, movies and series, a TV guide (EPG) and catch-up, delivered over the internet to a player app on your device. You receive your login as Xtream Codes, an M3U link or a portal activation for MAG devices. We don't own, produce or broadcast the channels and content available through the service.

• Content changes. Channels, films and series are added, changed and removed over time. We don't promise that any specific channel, film or event will be available, now or later.
• Quality depends on your setup. Picture quality and stability depend on your internet speed, your network and your device. We recommend at least 15 Mbps for HD and 40 Mbps for 4K per screen.
• Short interruptions can happen. Like any streaming service, the service can be briefly unavailable for maintenance or technical problems. We work to fix them as fast as possible, but we can't promise uninterrupted service.
• Adult channels are only included in paid plans, never in trials.

4. Player apps and devices

We don't make or sell player apps or devices. You install a third-party player app (for example from your device's official app store) and you accept that app's own terms. Some apps charge for a Premium version; that payment goes to the app maker, not to us, and isn't refundable by us.

5. Orders and activation

You order on WhatsApp or Telegram by choosing your plan, the number of screens, your device and your app. After your payment is confirmed, we send your login, usually within 2–3 minutes. Your plan starts when we send your login.

We send your login to the WhatsApp or Telegram account you order from. For MAG devices, please check that the MAC address you give us is correct: we can only activate the address you send.

6. Prices and payment

• Prices are shown in US dollars on our pricing page. Euro amounts are approximate conversions; your bank or payment service converts the final amount at its own rate and may add its own fees.
• Every plan is paid once in full. We accept PayPal, Mastercard, MoneyGram, Remitly, Western Union and crypto (USDT).
• We may change our prices for new orders and renewals. The price you paid for a plan won't change during that plan.

7. Plan length and renewal

Plans last 1, 3, 6 or 12 months (the 12-month plan includes 1 extra month free). Plans never renew automatically. When your plan ends, the login stops working until you choose to renew and pay again.

8. Screens and account use

• One account works on one screen at a time. For more screens at the same time, you order 2, 3 or 4 screens with a discount on the whole order.
• Your login is for you and your household. You may not share it outside your household, sell it, or resell access to the service.
• If an account is used on more screens than paid for, or resold, we may suspend it (see section 14).

9. Free trial

We offer one free 24-hour trial per customer, with no payment and no card. The trial includes the same channels, films and series as paid plans except adult channels, and it closes automatically after 24 hours. We may refuse a trial when we see repeated requests. Details are on our 24-hour IPTV free trial page.

10. Refunds

You can ask for a refund within 48 hours of your payment if the service doesn't work on your device and we can't fix it. The full conditions are in our Refund Policy, which is part of these terms.

11. Acceptable use

You agree not to:

• resell, rebroadcast, record for distribution or publicly show the service
• share your login outside your household or on more screens than you paid for
• try to copy, attack, overload or get around the security of our servers or website
• use the service for anything unlawful where you live

12. Support

Support is available 24/7 on WhatsApp and Telegram. We help you choose an app, set up your device and solve problems with the service. We can't fix problems with your internet provider, your home network or a faulty device, but we'll tell you what we see.

13. Our responsibility

We provide the service as described on our website and do our best to keep it running smoothly. To the extent the law allows:

• we aren't responsible for problems caused by your internet connection, your network, your device, third-party apps or events outside our control
• we aren't responsible for indirect losses, such as missing a particular programme or event
• our total responsibility for any claim is limited to the amount you paid for the plan concerned

Nothing in these terms limits rights you have under consumer laws that can't be excluded.

14. Suspension

We may suspend or close an account that breaks these terms, for example for reselling, sharing beyond your household or abuse of our servers, without a refund. Where possible, we'll contact you first.

15. Our website content

The text, images, mascot and design of strongiptvfox.com belong to Strong IPTV Fox. Please don't copy or reuse them without our permission.

16. Changes to these terms

We may update these terms when our service changes. The date at the top shows the latest version. The terms in force when you order apply to that order.

17. Contact

Questions about these terms: message us on WhatsApp at +44 7938 486673, on Telegram (@strongiptvfox), by email at support@strongiptvfox.com, or through our Contact page.